Administrative models for the development of organizations towards the generation of added value

Indira Julieth Illidge Correa, ; Marelbis Arregocés Vanegas,

Synopsis

This chapter has been designed to provide a methodological analysis of how organizations design and transfer the added value in each of the administrative processes that make up a company. As a research tool, a documentary review was carried out in books, texts, degree papers, monographs, web pages such as Scielo, Scopus, EBSCO, Orcid, Creative Commons, Crossref, Open Access, UNAD repositories and Dialnet, among others, referring to the administrative models for the development of organizations towards the generation of added value. We conclude, firstly, that the administrative models are the axis of rational administration, and that they are an outline to facilitate and analyze the situation of an organization through complex systems (people, environment, and economy). In second place, the organizational development is an activity in which the employees interrelate with the purpose of achieving the improvement of the performance of people as professionals, as well as the environment and the most important thing: the profitability of the company. Finally, the added value is what distinguishes the client by meeting their expectations, according to their motivations. While the value proposal is the entire content of the offer designed by the company, the added value is what the company achieves by exceeding the customer's expectations, which means the value proposal is in line with the customer's interests and exceeds them.

Author Biographies

Indira Julieth Illidge Correa, Universidad Nacional Abierta y a Distancia

Tecnóloga en Administración Comercial y de Negocio, Contador Público, Profesional en el área de Administración de Empresas y Magíster en Administración de Organizaciones. Alta experiencia en el sector público y privado en el área administrativa, financiera y de talento humano, así como en asesorías en las áreas en referencia. Docente investigadora.

Marelbis Arregocés Vanegas, Universidad Nacional Abierta y a Distancia

Profesional en Ingeniería Industrial, Especialista en Pedagogía para el desarrollo del Aprendizaje Autónomo y Magíster en Administración de Organizaciones.Docente investigador con 20 años de experiencia como docente en la metodología virtual, abierta y a distancia.

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Published

March 1, 2021

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How to Cite

Illidge Correa, I. J., & Arregocés Vanegas, M. (2021). Administrative models for the development of organizations towards the generation of added value. In J. R. Fandiño Isaza (Ed.), Organizations Analysis and Effects: A view from the Administrative Sciences (pp. 123-138). Sello Editorial UNAD. https://doi.org/10.22490/9789586517638.06